Question 1

Can I claim through my insurance?

Accepted Answer

Yes! We are insurance approved so you can hire your Courtesy unit as part of your claim.

Question 2

I'm not sure how long the works are going to take place, what if they over run?"

Accepted Answer

This is no problem, we do not require a fixed term agreement from you so if the works take a little longer than expected, just let us know before the end of your hire term.

Question 3

How quickly can you deliver?

Accepted Answer

Dependent on availability and location we can be with you within as little as 24-48 hours. If you have an emergency please call and we will do our best to accomodate you.

Question 4

How much space do I need to accomodate a Courtesy Kitchen?

Accepted Answer

You will need a driveway or accessible space from the road that can comfortably house a family MPV with it's doors open. The boxes are approximately 2.5m wide and 5m long. If you have any doubts or concerns over access, please call and we can perform a site survey.

Question 5

Do I need an external power source?

Accepted Answer

No, we have the equipment to be able to utilise your existing power in your home.

Question 6

How do you get water to the Courtesy Kitchen?

Accepted Answer

We use a food grade hose which normally we will connect to your outside tap. If you do not have an outside water source we can still accommodate you. Please call us to discuss.

Question 7

Is the Courtesy Kitchen warm?

Accepted Answer

Yes. All our pods are fully insulated and fitted with programmable heaters so that you can add extra heat if you need it in the cooler months.

Question 8

What are the dimensions of the Pop Up Kitchens?

Accepted Answer

The main unit is 1564 x 2060 x 600mm and the optional secondary unit is 264 x 2060 x 600mm. Allow for up to 1m in additional space to accommodate dishwasher/washing.

Question 9

How do you get water to the Courtesy Popup Kitchen?

Accepted Answer

We use a food grade hose which normally we will connect to your outside tap. If you do not have an outside water source we can still accommodate you. Please call us to discuss.

Question 10

How much space do I need to accomodate a Courtesy Bathroom - Compact?

Accepted Answer

You will need a driveway or accessible space from the road. The compact pod is 1.8 x 2.4m in size. If you have any doubts or concerns over access, please call and we can perform a site survey. 
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Question 11

Do I need an external power source?

Accepted Answer

No, we have the equipment to be able to utilise your existing power in your home.

Question 12

How do you get water to the Courtesy Bathroom?

Accepted Answer

We use a food grade hose which normally we will connect to your outside tap. If you do not have an outside water source we can still accommodate you. Please call us to discuss.

Question 13

Is the Courtesy Bathroom warm?

Accepted Answer

Yes. All our pods are fully insulated and fitted with programmable heaters so that you can add extra heat if you need it in the cooler months.

Question 14

Is the Courtesy Bathroom warm?

Accepted Answer

Yes. All our pods are fully insulated and fitted with programmable heaters so that you can add extra heat if you need it in the cooler months.

Question 15

How much space do I need to accomodate a Courtesy Combi Pod?

Accepted Answer

You will need a driveway or accessible space from the road that can comfortably house a family MPV with it's doors open. The boxes are approximately 2.5m wide and 5m long. If you have any doubts or concerns over access, please call and we can perform a site survey.

Question 16

How do you get water to the Courtesy Combi Pod?

Accepted Answer

We use a food grade hose which normally we will connect to your outside tap. If you do not have an outside water source we can still accommodate you. Please call us to discuss.

Frequently asked questions

Here you will find the most commonly asked questions for our services. If you have a question that isn't answered below or you would like more information, please get in touch.